Privacy Policy
HIELEN PHARMA (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heilenpharma.info. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect We may collect and process the following types of information:
- Personal Information: Name, contact details, billing information, and any details you provide when making a purchase or inquiry.
- Health Information: Only if voluntarily provided for consultation purposes, in compliance with applicable laws.
- Technical Data: IP address, browser type, and other analytical data collected via cookies and tracking technologies.
2. How We Use Your Information We use the information collected to:
- Process transactions and fulfill orders.
- Provide customer support and respond to inquiries.
- Improve our website and services.
- Send promotional emails and offers (with consent).
- Comply with legal and regulatory requirements.
3. Sharing Your Information We do not sell or rent your personal data. However, we may share your information with:
- Service providers who assist in operations (e.g., payment processors, delivery services).
- Regulatory authorities if required by law.
- Third parties with your explicit consent.
4. Data Security We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
5. Cookies and Tracking Technologies Our website uses cookies to enhance user experience. You can modify your browser settings to decline cookies, though this may affect site functionality.
6. Your Rights You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Restrict or object to certain data processing activities.
7. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.
8. Changes to This Policy We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.